Terms and Conditions

Terms:-

Welcome to Safe Water Solution Bangladesh!

These Terms outline the rules and regulations for using the Safe Water Solution Bangladesh website located at https://safewatersolutionbd.com/.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our Website.

By accessing or using any portion of the Site, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions of this Agreement, you may not access the Website or use any Services.

If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools added to the current store shall also be subject to the Terms of Service.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes.

Cookies

We employ the use of cookies. By accessing Safe Water Solutions Bangladesh, you agree to the use of cookies in agreement with Safe Water Solutions Bangladesh’s Privacy Policy.

Most interactive websites use cookies to retrieve user details for each visit to us. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Safe Water Solutions Bangladesh and/or its licensors own the intellectual property rights to all material on Safe Water Solutions Bangladesh. All intellectual property rights are reserved. You may access it from Safe Water Solutions Bangladesh for your own personal use, subject to the restrictions set out in these Terms.

You must not:

Republish material from Safe Water Solutions Bangladesh

Sell, rent or sub-license material from Safe Water Solutions Bangladesh

Reproduce copy or duplicate material from Safe Water Solutions Bangladesh

Redistribute material from Safe Water Solutions Bangladesh

Portions of this website provide users with the opportunity to post and exchange opinions and information in certain areas of the website. Safe Water Solutions Bangladesh does not filter, edit, publish or review comments prior to their appearance on the website. Comments do not reflect the views and opinions of Safe Water Solutions Bangladesh, its agents and/or affiliates. Comments reflect the views and opinions of the individual who posts their views and opinions. To the extent permitted by applicable law, Safe Water Solutions Bangladesh shall not be liable for the Comments or for any liability, damage or expense incurred and/or suffered as a result of and/or arising out of the use and/or posting and/or appearance of the Comments on this website.

Safe Water Solutions Bangladesh reserves the right to monitor all Comments and to remove any Comments that are inappropriate, offensive or in violation of these Terms.

You warrant and represent that:

You are authorized to post the Comments on our website and that you have all necessary licenses and consents to do so;

The Comments do not infringe any intellectual property rights, including but not limited to copyright, patent or trademark of a third party;

The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material that is an invasion of privacy

The Comments will not be used to solicit or promote business or custom or to present commercial activity or unlawful activity.

You hereby grant Safe Water Solutions Bangladesh a non-exclusive license to use, reproduce, edit, and otherwise exploit any of your comments in any and all forms, formats, or media.

Hyperlinking to Our Content

The following organizations may link to our website without prior written authorization:

Government agencies;

Search engines;

News organizations;

Online directory distributors may link to our website in the same manner that they hyperlink to the websites of other listed businesses; and Non-profit organizations, charitable shopping malls, and charitable fundraising groups may not hyperlink to our website without requesting that system-wide recognized businesses not hyperlink to our website.

These organizations may link to our home page, publications, or other website information as long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

Commonly known consumer and/or business information sources;

Associations or other groups representing charitable organizations;

Online directory distributors;

Internet portals;

Accounting, law and consulting firms; and

Educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link will not reflect unfavorably on ourselves or our recognized businesses; (b) we have no negative record of the organization; (c) the benefit we derive from the visibility of the hyperlink more than compensates for the absence of Safe Water Solutions Bangladesh; and (d) the link is in the context of general resource information.

These organizations may link to our home page as long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to Safe Water Solutions Bangladesh. Please include your name, your organization’s name, contact information as well as the URL of your site, a list of any URLs from which you wish to link to our website, and a list of URLs on our site from which you wish to link. Please allow 2-3 weeks for a response.

Affiliated organizations may hyperlink to our website as follows:

Using our corporate name; or

Linking using a Uniform Resource Locator; or

Using any other description linking to our website that is understandable within the context and format of the content on the linking party’s site. Use of Safe Water Solutions Bangladesh’s logo or other artwork for linking purposes absent a trademark license agreement will not be permitted.

Frames

Without prior and written permission, you may not create frames around our web pages that alter the visual presentation or appearance of our website.

Content Liability

We will not be held responsible for any content displayed on your website. You agree to defend and indemnify us against all claims arising from your website. No link(s) should appear on any website that could be interpreted as defamatory, obscene or criminal, or that infringes, otherwise violates, or advocates the infringement or other violation of any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links to our website or any specific link. You agree to remove all links to our website immediately upon request. We also reserve the right to amend these Terms and this Linking Policy at any time. By continuing to link to our website, you agree to abide by and comply with these Linking Terms.

Removing Links from Our Website

If you find any link on our website that is objectionable for any reason, you are free to contact us at any time and let us know. We will consider requests to remove links but are not obligated to respond to you directly.

We do not guarantee that the information on this website is correct, we do not guarantee its completeness or accuracy; nor do we promise to ensure that the website remains available or that the website materials are kept up to date.

Returns/Replacements

The return/replacement guarantee may not apply to any of the following conditions:

Damage due to misuse of the product

Incidental damage due to a defect in the product

Any consumable items that have been used or installed

Products with tampered or missing serial/UPC numbers

Any damage/defects that are not covered by the manufacturer’s warranty

Any products that are returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items that were originally included with the product(s) as delivered. Note: Product replacement is subject to availability of the same on safewatersolutionbd.com

Damaged Goods

If you have received a damaged product, please notify us immediately for assistance.

Shipping Charges

Shipping charges related to returning a product are non-refundable. You are responsible for paying the shipping costs for the risk of loss or damage to the product during shipping from and to safewatersolutionbd.com.

Disclaimer

Safe Water Solution Bangladesh will only provide its services to those who need it.

It is not responsible for any injury or damage that may occur during the use of its services.

It will not be liable for any indirect, consequential, or punitive damages arising from the use of its services.

We will only provide services to those who are of legal age in their respective jurisdictions.

It will not be liable for any damages that may occur as a result of incorrect or incomplete information provided by the user.

Safe Water Solution Bangladesh will not be liable for any damages that may occur as a result of the user’s failure to comply with the Terms of Service.

Safe Water Solutions Bangladesh reserves the right to discontinue the service at any time and for any reason.

Bangladesh shall not be liable for any loss resulting from the failure of the Safe Water Solution user to comply with the laws of their jurisdiction.

These terms and conditions are subject to change at any time without prior notice.

Delivery Policy

We deliver across Dhaka city via Steadfast or RedX or eCourier or Paperfly Courier and Pathao Courier Paperfly or Sundarban Courier or SA Poribohn or Steadtus Courier Service! Deliveries work differently depending on where you want the item delivered and we help you get the delivery quickly.

Delivery time depends on where you want the item delivered. Here are some times for your kind reference-

Within Dhaka

Generally, we deliver the next day after confirmation. In exceptional cases, it may take 2 to 3 working days or more in which case we will update you via email or phone call.

Outside Dhaka/All over Bangladesh

We deliver to all major cities across the country via various courier services, an estimated delivery date is given at the time of your checkout. Most national orders are delivered within 2 to 5 working days. In exceptional cases, it may take longer but don’t worry we will post from time to time to give you the best possible schedule to deliver the item.

We deliver to all major cities across the country via various courier services, an estimated delivery date is given at the time of your checkout. Most national orders are delivered within 2 to 5 working days. In exceptional cases, it may take longer but don’t worry we will post from time to time to give you the best possible schedule to deliver the item.

Return, Refund/Exchange and Warranty Policy:-

Return and Replacement:

In case of a wrong place and defective product:

If the wrong product or defective product is found, it can be returned to the delivery man immediately.

Check the item in front of the delivery man or shoot an unboxing video to claim.

Please do not break the seal of the product you received and keep the delivery packaging and invoice.

If the customer changes his mind:

If you cancel the order at your doorstep, delivery charges will be payable.

Change of mind is not applicable once you take delivery and the delivery man leaves your location.

The quality of the product depends on the brand (manufacturer), you cannot return a product if you do not like the quality of the product.

Warranty Policy:

Depending on the product. The warranty can be from 10 days to 365 days.

If any problem arises, please knock on our support number or our Facebook page. We will collect the product and provide the necessary service. The total service will be free of charge.

For warranty claims, the warranty card and cash memo must be shown.

Please inform us within the warranty period for any inconvenience.

We will take 7-14 days inspection time to check the validity of your warranty claim. We will provide the required service only if our inspection justifies your warranty claim.

Refund/Exchange:

A refund policy will only apply if you have made payment but the product(s) is/are out of stock.

In case of replacement, you can request for funds if the replacement is out of stock.

A refund policy will apply if a refund is requested within 3 calendar days.

In case of a misplaced or defective product, the product must be sealed, wrapped, in undamaged condition (as delivered).

If the refund request is approved, we will refund your money within 2-3 days via online banking/mobile banking.

If you have received a damaged or defective item, contact us and we will provide assistance right away.

If the return request is approved, we will refund your money within 10 working days.

Privacy Policy:-

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some

cookies installed on your device. In addition, as you browse the Site, we collect

information about the individual web pages or products you view, which websites or

search terms referred you to the Site, and how you interact with the Site.

We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an

anonymous unique identifier.

– “Log files” track actions that occur on the Site and collect data including your IP address,

browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about

how you browse the Site.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect

certain information from you, including your name, billing address, shipping address,

payment information (including credit card number), email address, and phone number.

We refer to this information as “Order Information”.

When we talk about “personal information” in this Privacy Policy, we are talking about both device information and order information.

How do we use your personal information?

We use the order information we collect to fulfill an order on the

Site (including processing your payment information, arranging for shipping, and

providing you with invoices and/or order confirmations). In addition, we use this order

information to:

– communicate with you;

– screen our orders for potential risk or fraud; and

– provide you with information, if it is consistent with the preferences you have shared with us.

Or advertising regarding our products or services.

We use the device information we collect to help us screen for potential risk and fraud

(in particular, your IP address), and more generally to improve and optimise our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

We may send your details to other companies in our group. We may pass your details

to our agents and subcontractors who may assist us in any of our uses of your data

in accordance with our Privacy Policy. For example, we may use third parties to help us deliver products

to you, collect payments from you, analyse data and help us provide us

marketing or customer service support.

We may exchange information with third parties for fraud protection and credit risk

reduction We may transfer our database containing your personal information if we sell

our business or part of it. Except as set out in this Privacy Policy, we will not sell or disclose your information to third parties without your prior consent unless it is necessary for the purposes set out in this Privacy Policy or we are required to do so by law. The Site may contain third party advertisements and links to other sites or frames on other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, or for any third parties to whom we transfer your data. Our Privacy Policy. Your Rights If you are concerned about your data, you have the right to request access to the data that we may hold or process about you. You have the right to have us correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your data for direct marketing purposes. Data Retention When you place an order through the Site, we will retain your order information for us until you ask us to delete this information. We may update this Privacy Policy from time to time to reflect changes, for example, changes to our practices or other operational, legal or regulatory reasons.

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