প্রত্যাবর্তন এবং প্রতিস্থাপন:
একটি ভুল স্থান এবং ত্রুটিপূর্ণ পণ্যের ক্ষেত্রে:
যদি গ্রাহক তার মন পরিবর্তন করে:
Return and Replacement:
In case of a Misplaced & defective product:
- If the wrong product or defective product is found it can be returned immediately to the delivery Man.
- Check the item in front of the delivery man or shoot an unboxing video to claim.
- Please do not break the seal of your received Product & keep the delivery packaging & invoice.
In case the Customer Changes his/her Mind:
- If you cancel the order at your doorstep, the delivery charge needs to be paid.
- Changes of mind are not applicable once you take the delivery and the delivery man leave your location.
- The quality of the Product depends on Brand (Manufactures), you cannot return a product if you do not like the product quality.
- Depending on the products. warranty can be from 10 days to 365 days.
- If any problem occurs, please knock us on our support number or our Facebook page. We will collect the product and provide the required service. Total service will be free of cost.
- For warranty claim, warranty card and cash memo must be shown.
- Let us know within the warranty period for any inconvenience.
- We will take 7-14 days of inspection time to examine the validity of your warranty claim. If our inspection justifies your warranty claim only then we will provide the required service.
- A refund policy will be applicable only when you made the payment but the product(s) is/are out of stock.
- In terms of replacement, if the replacement is out of stock only then you can request the fund.
- A refund policy will be applicable if the request for a refund is made within the 3 calendar days.
- In terms of a misplaced or defective product, the product must be sealed, wrapped, intact condition (as delivered).
- If the refund request is approved, we will refund your money within 2-3 days via online banking/mobile banking.
- If you’ve received a damaged or defective item, please contact us and we will provide support right away.
- If the refund request is approved, we will refund your money within 10 Working days.